Navita
At Navita Store (navita.co.in), we value the trust that customers place in us when using our website. Protecting your personal information and maintaining transparency in how we handle data is extremely important to our business. This Privacy Policy explains what information we collect, how it is used, and how we ensure that it remains protected. By using our website, you agree to the collection and use of information as described in this policy.
When customers visit our website, place an order, or contact us, certain information may be collected to help us process the request and deliver our services effectively. This information may include personal details such as name, mobile number, email address, and delivery address. In addition, we may also collect order information, purchase history, and basic website usage data required for maintaining shopping cart sessions and improving user experience. All payment related information is securely processed by Razorpay and is not stored directly on our servers.
The information collected from customers is used only for legitimate operational purposes related to running our online store. This includes processing orders, confirming purchases, arranging delivery of products, and providing customer service support whenever required. We may also use the information to communicate order updates, respond to queries, and improve our products and website functionality. Under no circumstances is customer information used for unrelated marketing activities without consent.
All financial transactions on navita.co.in are handled through Razorpay, a trusted and secure payment gateway provider. Razorpay uses industry standard encryption technology and secure payment protocols to protect transaction data during the payment process. This ensures that sensitive financial information remains protected while customers complete payments on our website.
Navita Store does not collect or store debit card numbers, credit card numbers, CVV codes, or UPI credentials on its servers. Payment data is transmitted securely through the Razorpay platform, which complies with strict payment security standards.
Navita Store respects customer privacy and does not sell, rent, or trade personal information to third parties for commercial gain. However, certain information may be shared with trusted service providers when necessary to complete a transaction. For example, payment details are securely processed by Razorpay and delivery information may be shared with logistics or courier partners responsible for shipping orders.
In rare circumstances, information may also be shared if required by law, regulatory authorities, or government agencies for legal compliance.
We implement appropriate technical and organizational measures to protect customer data from unauthorized access, disclosure, or misuse. Access to customer information is restricted to authorized personnel who require the data for order processing or customer service purposes. Regular security monitoring and website maintenance practices are followed to ensure data integrity and reliability.
Navita Store may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or improvements in our services. Whenever updates are made, the revised policy will be posted on this page so that customers remain informed about how their information is handled. We encourage users to review this page occasionally for any updates or modifications.
